CSW 2011 STAR Awards Winners
The top contenders for the highly coveted inaugural Customer Service Week STAR Awards have been finalised. The shortlisted contenders were announced by Chairman of the STAR Awards and President of The International Customer Service Institute, Philip Forrest.
Skills and Knowledge Awards
- Customer Service Leadership Skills Award (Private Sector) - UAE Exchange
- Customer Service Leadership Skills Award (Public Sector) - Roads & Transport Authority
Teamwork Awards
- Best Private Sector Customer Service Team - Noor Islamic Bank
- Best Public Sector Customer Service Team - Mafraq Hospital
Awareness Awards
- Best Public Sector Citizen Service Initiative - Dubai International Finanical Centre Courts
- Best Private Sector Customer Service Initiative - EmiratesNBD
- Best Employee Engagement Program - Abu Dhabi Islamic Bank
Responsiveness Awards
- Best Complaint Management Service Recovery Program (Private Sector) - Wild Wadi
- Best Complaint Management Service Recovery Program (Public Sector) - Abu Dhabi Airports Company
Best Customer Service Week initiative
The UAE CSW Initiative Awards have been set up to recognize those organizations and individuals who show initiative and organize their own customer service activities in support of UAE Customer Service Week - Dubai International Airports
STAR Achiever Award
The UAE STAR Achiever Award has been set up to recognize those organizations and individuals who have come a long way in terms of delivering quality customer service and have gone above and beyond to achieve that goal. We recognize their hard work and effort that they have put in to continually achieve excellence. - TransAD