Contact Information

We have a team of individuals all dedicated to the delivery of Customer Service Week. If you would like to ask a question or would like clarification on anything relating to Customer Service Week please don't hesitate to contact us using the form on the right-hand side of this page. If you would like to become a sponsor or exhibit at the Customer Service Week conference and workshops please use this form to express your interest.


Our Partners

In Association with Ethos Consultancy
Ethos Consultancy specialises in delivering strategic customer service solutions across the Middle East. Ethos believes customer service is one of the most important factors differentiating business performance and success between competitors. As a result of this, Ethos Consultancy has developed a range of customer service orientated products and solutions that help clients achieve a sustainable competitive advantage in the field of service quality. Ethos Consultancy has developed and executed UAE Customer Service Week in order to raise awareness, educate and share best practice on customer service standards.

Endorsed by The International Customer Service Institute
The International Customer Service Institute (TICSI) is a membership organisation enabling recognition and sharing of global best practice in customer service. TICSI has developed The International Customer Service Standard, the first global standard for customer service excellence. The Institute have taken responsibility for developing, executing and adjudicating the Customer Service Week Awards.

Under the Patronage of His Highness Sheikh Saif Bin Zayed Al Nahyan
UAE Customer Service Week will be executed under the Patronage of His Highness Lt. General, Sheikh Saif Bin Zayed Al Nahyan, Minister of Interior and Deputy Prime Minister, UAE. H.H Sheik Saif Bin Zayed Al Nahyan is relentless in his pursuit of excellence in service quality best practice with the Ministry of Interior, and Abu Dhabi Police winning several awards for Excellence in Government Performance.